WAITING TIMES REDUCE CUSTOMERS' HAPPINESS
Queues are one of the main reasons for bad customer experiences
78% of people are ready to change the brand following a bad experience
Today, 1 of 3 people think that waiting in queues is not acceptable any more
Visible queues lead to a significant number of customer walk-aways
If managed badly - queues reduce revenues and put your business at risk
2METERS SOLVES THIS PROBLEM
2Meters helps by
1. Digitalizing physical queues
By scanning a QR code, customers are automatically lined in in a virtual queue. No installation or registration is required. No data is collected.
2. Boosting Customer Happiness
Customers can wait at any place of their choice, the software notifies them prior to their turn.
3. Creating additional revenue streams
When standing in line, customers do not spend money. When moving around they e.g. can do last minute purchases
4. Enhancing Efficiency
The system provides additional metrics which can be used to manage the business more efficiently
We have officially started testing 2Meters at several locations of different types and sizes. We are improving the solution on a daily basis. Customer feedback is our greatest reward. Therefore, each customer currently automatically starts with a basic plan and can use it for free for at least three months. See the plan details to get a feeling for the unlimited possibilities you have with 2Meters.